Privacy Policy

Privacy Policy

Privacy Policy of retouchplace.com

This Website collects some Personal Data from its Users.

By visiting retouchplace.com you are accepting the practices described in this Privacy Policy.

Types of Data gathered

Cookies, Usage Data, first name, last name, email address, Data communicated while using the service, country, various types of Date, website, portfolio link are the types of Personal Data that this Website saves, by itself or through third parties.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation descriptions displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically positions that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the operating of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to address the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Displaying content from external platforms, Interaction with live chat platforms, Managing contacts and sending messages and Handling payments.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational actions and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

• processing is necessary for compliance with a legal obligation to which the Owner is subject;

• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of services between the Owner and the User shall be retained until such services has been fully performed.

• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:


Contacting the User


Contact form (this Website)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: first name, last name, email address


Analytics


The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.


 Displaying content from external platforms


This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. 


Handling payments


Payment processing services enable this Website to process payments by PayPal. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

PayPal may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

PayPal (PayPal Inc.)

PayPal is a payment service provided by PayPal Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States –Privacy Policy


Managing contacts and sending messages


This type of service makes it possible to manage a database of email contacts, or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.


The rights of Users

Users may exercise following rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.

• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Cookies Policy

Cookie Policy of retouchplace.com

This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.

Cookies contain portions of code installed in the browser that assist the Owner in leaving the Service according to the purposes mentioned. Some of the purposes for which Cookies are installed may also require the User’s agreement.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions described in this file.

Cookies: technical and serving aggregated statistical purposes

Actions strictly necessary for the functioning of the Service

This Website uses Cookies to save the User’s session and to carry out other activities that are strictly essential for the work of this Website, for example in relation to the distribution of traffic.

Actions regarding the saving of preferences, optimization, and statistics

This Website uses Cookies to save browsing preferences and to optimize the User’s browsing involvement. These are the Cookies used for the setting of language and currency choice or for the management of first party statistics employed directly by the Owner of the website. 

Other types of Cookies or third parties that install Cookies

Some of the services listed below gather statistics in an anonymized and aggregated manner and may not require the User’s agreement or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If any third party operated services are presented among the tools below, these may be used to track Users’ browsing behaviors – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed data.


Analytics


The services described in this fragment enable the Owner to discover and analyze web traffic and can be used to keep track of User habits on the website.

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is an analytics system provided by Facebook, Inc. that links data from the Facebook advertising network with actions done on this Website.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

List of cookies used: xs, wd, dpr, act, sb, pl, c_user

Read more at https://www.facebook.com/policies/cookies/

Google Analytics and Google Tag Manager (Google Inc.)

Google Analytics and Google Tag Manager is a web analysis system designed by Google Inc. (“Google”). Google utilizes the Information gathered to track and study the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Information collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Read more at https://policies.google.com/technologies/cookies

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

List of cookies used: _dc_gtm_UA-68977480-1, _gid, _ga, APISID, HSID, NID, SAPISID, SID, SIDCC, SSID

To disable Google Analytics cookies data, please use this linkhttps://tools.google.com/dlpage/gaoptout?


How to provide or withdraw agreement to the installation of Cookies


In addition to what is mentioned in this text, the User can manage preferences for Cookies directly from within their own browser and stop – for example – third parties installing Cookies.

Through browser preferences, it is also possible to remove Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website.

Users can, for example, find data about how to operate Cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, Users can manage their favorites and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.

Notwithstanding the above, the Owner notifies that Users may follow the instructions provided on the subsequently linked initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to choose their tracking preferences for most of the advertising tools. The Owner thus advises that Users take advantage of these resources in addition to the data provided in this post.

Since the installation of third-party Cookies and other tracking systems through the services used inside this Website cannot be technically regulated by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete data, the User is kindly asked to consult the privacy policy for the respective third-party services listed in this text.

Given the objective complexity surrounding the identification of technologies based on Cookies, Users are requested to contact the Owner should they want to get any further information on the use of Cookies by this Website.